HOW IT WORKS

ENGAGEMENT MODEL

STEP 1

Have a brief call (10-20 min) to determine  if we should engage further.

STEP 2

Meet and/or review current bills/contracts/or solutions.

STEP 3

We provide high-level findings & recommendations.

STEP 4

Choose what you wish to have us provide.

CHOICES

Proposal, Audit, Design, Quotes, Migration Management, Training, or Support Services.

STEP 5

Fire us, if we ever cease to delight you!

HISTORY

Comtel is a technically rich, over 25 year-old telecommunications and cloud computing firm.

BUSINESS MODEL

A professional and managed services firm that also happens to be a value-add broker of all major U.S. and many internationally based telecom providers and manufacturers.

MISSION

What motivates us is not about technology. We exist to create great business systems and develop great people to delight our stakeholders.

CORE VALUES

  • Servant leadership with TENACITY
  • Do the right thing and hold the standard high
  • Constant and never-ending improvement

SERVICES

Comtel spent over 25 years designing, refining, and applying a codified best practice "carrier management" to empower mid-market organizations success through smarter consumption of telecommunications and cloud computing technology.

 Pro & Managed Services     –     Ease of Engagement     –     Low-to-No Risk & Effort     –     Codified Expertise

AUDIT

Discover all the waste in your telecommunications spend including; outdated rates, unnecessary fees, unused services, and much more…

DESIGN

Be certain you have the most intelligently designed solution for your organization, while ensuring that it was competitively shopped…

PROCUREMENT

Cash in on the 20% of your IT budget that sales reps are usually pocketing and see what Comtel can provide for dollars you’re already spending…

MIGRATION

Eliminate the finger-pointing, missed deadlines, and brain damage that come from dealing with large telecom providers during a migration…

TRAINING

When implementing a UCaaS, Hosted Phone System, or Collaboration solution, the greatest risk is under-leveraging that expensive investment. Don’t let that happen…

SUPPORT

Free your IT and Billing departments from dealing with the headaches and distractions the providers create, so that they can focus on performing their primary role at a higher level…

ENGAGEMENT CONCERNS

“My last migration was a nightmare!”

Comtel is an industry leader in telecom migrations, with our premium service our clients don’t ever have to speak to a provider if they prefer.

“I don’t want my team burning cycles dealing with telecom issues.”

Comtel can take all the work off your plate.

“I think I’m paying too much for my provider.”

Comtel can provide a preliminary assessment and provide market rates for comparison.

“I don’t know all the services I’m paying for, receiving, or need.”

Comtel can figure all that out for you with no effort on your part, and if you prefer we can perform a no-risk/effort comprehensive audit as well.

“I don’t have the time or I have more important priorities.”

We understand that’s why we can do all the work for you.

“I have regular/semi-regular outages.”

We can determine the best course to ensure your business keeps running.

“I want to go direct and don’t like middle-men.”

Perfect, your contract is direct with the provider of your choice and you lose nothing working with us, least of all direct contracts or contact.

“I’m not out of contract yet.”

No problem we just mark the date (so we don’t auto-renew) and determine if there is anything that can be done prior to expiration.

“I like my provider.”

Great, keep them, have us do all the heavy lifting.

“I prefer my team do the work and maintain control.”

Perfect, we will pay you to be our client.

“I use a TEM (Telecom Expense Management) Firm.”

Good keep them, we can handle the technology and they can handle the finances.