Solutions by Service

Migration Management

While there is plenty of time, effort, and risk involved in evaluating technologies and procuring contracts, technology migrations, whether it be integrating new technologies or streamlining existing technologies, are points in the lifecycle that represent significant change, and thus they carry the greatest amount of risk and anxiety for businesses and, therefore, IT leaders.

The Comtel Group has led thousands of technology migrations for clients nationally and globally. Through detailed review of countless hours of transitions and deep study of the processes of over 100 technology service providers, Comtel has developed a scientific approach to technology migrations that eliminates the root issues (lack of clarity, lack of leadership, lack of direction, lack of accountability) that lead to the familiar symptoms of a typical migration (finger-pointing, missed deadlines, anxiety, and regret).

Like everything Comtel does, we try to figure out how we can achieve technology migrations in a way that produces the best possible outcome, which is to say: the best experience for our clients, with the most productive results. By taking a systematic approach, and painstakingly reviewing every point of customer feedback and inefficiency after every project, we continue to hone ever-greater levels of control and relief for clients that has made many raving fans over the last few decades.

Further to our advantage is a vast ecosystem of partners, allowing us to draw in expertise whenever and wherever we need it. From cabling technicians to solution architects, if you’re hesitant to integrate a new technology because you lack the expertise you need for a smooth transition, Comtel can help.

Our Migration Science eliminates the finger-pointing, missed deadlines, and brain damage that comes from dealing with large service providers during a migration, allowing you to focus on what moves your organization forward.

Whether you want to offload the shopping, negotiations, or even an entire RFP process, Comtel’s industry-disrupting “Procurement Exchange Management” offering should be a part of your plan. Our Procurement offering is simple and is based on two principles.

The first principle is that every agent has access to the same pricing, meaning that any agent can price-match a valid quote you have. No provider wants its own agents to get into a pricing war with each other, so providers give the same rates to all agents. Special discounts and considerations can be matched by all agents for an approved customer.

The second principle is that there is an industry average of 15% of your contract that flows from your invoice to your agent as their commissions. 8 out of 10 IT leaders report little to no value form their agents and consider that 15% entirely wasted. This adds up to a significant amount when accounted for across your entire annual IT spend.

By selecting the Comtel Group as your agent, you have the choice of applying those commission dollars as credits for professional and managed services that help free you to focus on your priorities, OR you can split it with us and have us cut you a check back for the commissions, lowering your total cost.
Either way, “Procurement Exchange Management” puts money back into your IT budget and establishes a new standard for the technology service provider space.

Oh… and did we mention you don’t have to deal with salespeople, either?